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EBSA Reset

Support for children and young people experiencing school anxiety, EBSA/EBSNA and emotional distress around learning.​Helping families move from panic and pressure towards understanding, emotional safety and realistic next steps.

Young person looking overwhelmed and upset, representing school anxiety and EBSA
Boy looking more relaxed and calm after EBSA reset

Is school becoming impossible?

Is this happening in your family?

EBSA can look different for every child. Some children become tearful, anxious or angry before school. Some shut down, freeze or withdraw. Others may attend for a while but collapse afterwards, mask their distress, or become increasingly unable to cope with the demands of the school day.

EBSA Reset supports children, young people and families to understand what may be happening underneath the behaviour, reduce pressure, and begin rebuilding confidence at a pace that feels realistic.

Why choose EBSA Reset?

EBSA Reset is led by Fay Hicks, a Qualified Teacher, EBSA practitioner and mentor, Clinical Hypnotherapist and Mental Health First Aider with more than 20 years’ combined experience in education and supporting children, young people and families.

Fay was part of the highly successful NHS and London Borough of Bromley EBSA mentoring pilot programme, supporting children and young people experiencing anxiety, neurodivergence and significant barriers to school attendance.

She received specialist EBSA training through Drumbeat School and ASD Services in Lewisham and has completed further Educational Psychology-led EBSA professional development through EBSA Horizons.

Fay’s wider experience includes working as a school Mental Health Lead, Autism Information and Support Officer at Bromley Mencap, specialist SEMH teacher, learning mentor and founder of CANDI CIC.

Her approach is compassionate, practical and neuro-affirming. She works collaboratively with children, parents, schools and professionals to understand what may be underneath school-related distress and create realistic, supportive pathways forward.

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